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3 articles
Article 23 Oct 2025
Mehdi Hesam, Alfonso A. Vargas-Sánchez, Nima Moshiri Langroudi, Younes Saeedi Saraee and Zeynab Dargahi
https://doi.org/10.54175/hsustain4040014
275 Views52 Downloads
Article 15 Jan 2025
Michael Tarrant, Mikell Gleason, Steven Boyd and Tony Wellington
We adopt a normative model of crowd tolerance (expressed as a willingness to support more or fewer tourists) as a proxy for overtourism. Consistent with Social Exchange Theory, it is proposed that a person will perceive
We adopt a normative model of crowd tolerance (expressed as a willingness to support more or fewer tourists) as a proxy for overtourism. Consistent with Social Exchange Theory, it is proposed that a person will perceive the impacts of tourism at a destination as positive or negative depending on the extent to which they view visitor levels as under or over a threshold that they expect or support (i.e., their norms or tolerance level). A total of 420 residents and 1048 visitors completed a survey interview in the tourist shire of Noosa between 2022 and 2024. Results show that residents and visitors differed significantly on many of the perceived tourism impacts, with long-term residents less favorable to the positive impacts than visitors. There was broad consensus across both residents and tourists, and the highest level of agreement, with negative impacts (especially that tourism contributes to traffic and parking congestion, and higher prices). The lowest levels of agreement with positive tourism impacts were found for “over tourists” (respondents who supported a fewer number of tourists). Implications for sustainable destination management are discussed in the context of the Quadruple Bottom Line, including efforts that enable tourism communities to grow well using a guardianship ethos and collective action of Gifts and Gains.
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Highlights of Sustainability
Volume 4 (2025), Issue 1, pp. 1–15
Volume 4 (2025), Issue 1, pp. 1–15
2029 Views603 Downloads2 Citations
Article 8 Sep 2022
Annalisa Stacchini, Andrea Guizzardi and Michele Costa
Highlights of Sustainability
Volume 1 (2022), Issue 3, pp. 202–223
Volume 1 (2022), Issue 3, pp. 202–223
6427 Views1603 Downloads9 Citations
Article 8 Sep 2022
Annalisa Stacchini, Andrea Guizzardi and Michele Costa
The first objective of this study is to analyze visitors’ perceived value of four Italian small areas, that have been granted the European Regional Development Fund’s financing for developing sustainable tourism. The second objective of this
The first objective of this study is to analyze visitors’ perceived value of four Italian small areas, that have been granted the European Regional Development Fund’s financing for developing sustainable tourism. The second objective of this work is to investigate the influences of socio-demographic and trip-related characteristics on the tourists’ assessments of the main aspects of such destinations, for detecting variables useful for market segmentation and for designing better-targeted marketing actions. These areas host protected natural reserves, historical heritage, rural or mountain traditions, and ways of life, the conservation of which is combined with local economic growth through the development of green, cultural, and slow tourism. Thus, insights on how visitors’ perceived value is configured there might provide hints useful for upgrading the local tourism supply consistently with the United Nations’ Agenda 2030 for sustainable development and the European Green Deal Strategy. Results confirm that the perceived value is a fundamental construct, as it strongly and positively influences satisfaction, intention to recommend, and destination image. The value of sustainable destinations, as perceived by visitors, is mainly based on the affective benefits that sustainable experiences provide, starting from positive social interactions making tourists feel welcomed. The tourist segment valorizing sustainable destinations is mostly composed of old people and low-income travelers, who seek basic services and facilities, as their satisfaction depends mainly on relaxing immersed in pristine nature.
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Highlights of Sustainability
Volume 1 (2022), Issue 3, pp. 202–223
Volume 1 (2022), Issue 3, pp. 202–223
6427 Views1603 Downloads9 Citations
Volume 4 (2025), Issue 4, pp. 216–239